22% of Italians have quit social media completely in the last year alone. Could we be at the precipice of a new era in social media? I think so.

Article here: https://www.ansa.it/english/news/lifestyle/arts/2022/01/18/22-of-italians-have-stopped-using-social-media-in-last-year_6efd3f1d-179e-4432-bfee-0bf7b945b35e.html

The Italians who quit cited three main reasons:

  1. Getting tired of the content they see in their feeds.
  2. The prevalance of fake news in their feeds.
  3. Privacy concerns.

What we are seeing is a delayed version of the response we should have had as a society when news feed algorithms were first introduced back in 2006.

For Italian marketers it means nearly a quarter of their potential target audience are no longer reachable by social media, and it could get worse from there. No matter how many cringe dancing videos, how many bad acting 3 minute videos on Facebook, or how many influencers on Instagram pump your product/service you still miss ¼ of the whole population. That’s a big chunk of potential sales down the drain.

For those marketers search might be attractive (i.e. Google, Bing, Neeva, and DuckDuckGo) but we might also see a resurgence of some offline media in Italy to reach these ghost consumers.

If you’re a small business, brand, or marketer in Italy and you haven’t optimized for search or ran search ad campaigns before, here’s some advice for you:

  1. Find an SEO practicioner close to you. - Even though you may not be meeting in person, having someone in a nearby area can help with all kinds of cultural issues, language, work timelines, and more. For example my agency does SEO but we focus on being the best Dallas SEO Company and service other USA markets. We would rarely be the best fit for an Italy-based company.
  2. Avoid hiring a web design agency to do your SEO work. - Web designers are often told by ‘gurus’ to sell SEO work as a way to earn extra or recurring revenue, but they are rarely experts in the field and often times fail to understand the importance of algorithm updates and SEO signal development such as link building, co-citation, and using relevant entities. At least once per week we talk to a small business that is in rough shape because they hired a designer to do SEO work and aren’t seeing any benefits.
  3. Search Engine Optimization is a long game - Unlike social media where ‘likes’, ‘reactions’, ‘retweets’, etc… are instantaneous and can give a business owner gratification quickly, SEO requires a lot of work over a long period of time to pay off. Not only should your SEO team be building and creating new content, they should be optimizing content or offering optimization tips, reviewing technical issues and providing insights / documentation, researching algorithm updates, and even conducting their own research on the side to stay ahead. Put all together this is a perplexing amount of work to provide success compared to shooting a video and writing some sales copy (not implying that social is simple by any means). Due to this I recommend planning your SEO out in yearly segments with firm but flexible goals that are realistic. If you haven’t done SEO before then pick one product/service/category to go after first instead of taking a shotgun approach to the whole thing.
  4. Avoid hiring an SEO or SEM practicioner that only does one thing like “link building” or “growth hacking”. Unless that one thing is “PPC management” and they are great at it (search based advertising) you will likely run into a lot of problems hiring SEOs like this. A true SEO should undertand nearly all things they will need to optimize for and simply be stronger in some areas than others.
  5. Be cautious about hiring an SEO on a Gig Worker platform - Gig Worker platforms such as Fiverr or Legitt like to claim you can do all of your SEO with their services and improve your business. Unfortunately often times the opposite is true and the work done by these workers can actually damage your business. If you do not know what you are doing, avoid Gig Worker platfroms and seek out an Agency, Consultant, or vetted Freelancer in your local area.

If indeed social media is dying or about to undergo a major transformation, this could cause a lot of marketing disruption globally not just in Italy. It might be a prudent measure for businesses anywhere to start thinking critically about their digital marketing mix and ensuring there are both short-term measures in place (i.e. social media, ads, etc…), long-term measures (i.e. SEO and email list building), and start considering offline meaures (i.e. billboards, radio, etc..)